My product is damaged after use, what now?

No worries, your Loop earplugs have a lifetime warranty! Yes, that's right. 😏

A few cases are not covered by your warranty:

  • Water damage, the earplugs are not water resistant.
  • Losing one or both Loops.
  • Wear and tear on the eartips. It's recommended to replace your eartips every 3-6 months depending on how frequent you use them.
  • Damage by falling or stepping on.
  • Damage by cleaning products (chemicals). Clean your earplugs with a damp cloth.

In any other case, reach out to us using this form, and we'll fix this!

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