No worries, your Loop earplugs have a lifetime warranty! Yes, that's right. 😏
A few cases are not covered by your warranty:
- Water damage, the earplugs are not water resistant.
- Losing one or both Loops.
- Wear and tear on the eartips. It's recommended to replace your eartips every 3-6 months depending on how frequent you use them.
- Damage by falling or stepping on.
- Damage by cleaning products (chemicals). Clean your earplugs with a damp cloth.
In any other case, reach out to us using this form, and we'll fix this!